SUBMITTING A RETURN
To start a return, call our office at (573) 202-2000.
Complete packages and items purchased individually will receive a refund for the purchase price if they are received within 90 days from date of purchase in new, undamaged, and resalable condition. Shipping costs are not refundable.
Coupons or discounts applied on the original order will be considered when issuing a refund.
The refunded amount is credited back using the original payment method. Refunds will be processed once we receive your returned items. Banks can take additional time to process the credit to your account.
ELECTRONIC MEDIA AND SUBSCRIPTIONS
We cannot refund World Book Student Online or Online Student Guides for Economics for Life. Electronic media (CDs, DVDs, CD-ROMs, and computer software) that are not in the original unopened factory packaging cannot be refunded.
Returns of DECLARE Coaching are available from My Father's World until the parent/student groups begin. After that time, you will need to contact Unbound directly for return information. If DECLARE Coaching is returned and the rest of the package is kept, My Father's World will refund the difference between the package and DECLARE Coaching. The standard 90 day return policy continues to apply to the package.
RETURNS FOR SCHOOL ORDERS
Base Class Sets (Teacher’s Sets) may be returned if they are received within 90 days from date of purchase in new, undamaged, and resalable condition. Class Ad-Ons (Classroom Student Sets/Student Materials) are not returnable. Shipping costs are not refundable. Return shipping must be paid by the customer.
The refunded amount is credited back using the original payment method. Refunds will be processed within 30 days once we receive your returned items. Banks can take additional time to process the credit to your account.
SHIPPING YOUR RETURN
Before submitting a return, call our office at (573) 202-2000.
Pack the items being returned in a sturdy box with plenty of packing materials (not newspaper) to protect the product from damage during shipping. Enclose a copy of your Return Authorization to expedite the returns process.
Returns received without a Return Authorization will take longer to process.
Please use the address label provided with your Return Authorization. If you are unable to print your Return Authorization, please include your Full Name, Address, Email Address, Phone Number, and Return Authorization Number inside your package.
We suggest that you ship your package by UPS or FedEx. Small packages may be returned through the U.S.Mail (USPS). Consider insuring the package for its full value as you are responsible should the item be damaged or lost during the return shipment.
Send returns to:My Father's World
Attn: Returns Department (RA #...)
PO Box 2140
1370 S. Bishop
Rolla, MO 65401
For a fee, UPS and FedEx will pick up shipments from your home.UPS: Call 1-800-742-5877 or schedule online
($5-7 per pickup)
FedEx: Call 1-800-463-3339 or schedule online
($3-5 per package)