SUBMITTING A RETURN
Before submitting a return, please call our office at (573) 202-2000. We would like the opportunity to discuss your concerns, prepare your Return Authorization, and guide you in preparing your shipment.
Complete packages and items purchased individually will receive a refund for the purchase price if they are received within 90 days from date of purchase in new, undamaged, and resalable condition. Shipping costs are not refundable.
If you return individual items from a package, the retail price of the items you keep will be deducted from your refund. Please note: If you return books of lesser value than the package discount, there will be no refund.
Coupons redeemed on the original order will be considered when issuing a refund.
You may refuse delivery of your shipment after ordering from MFW. If you use this option we reserve the right to deduct the additional shipping charges from your return.
The refunded amount is credited back using the original payment method. Refunds will be processed within 14 business days of receipt of your return. Banks can take up to an additional 14 business days to process the credit to your account.
ELECTRONIC MEDIA AND SUBSCRIPTIONS
We cannot refund World Book Student Online or WORLD News Group memberships. Electronic media (CDs, DVDs, CD-ROMs, and computer software) that are not in the original unopened factory packaging cannot be refunded.
SHIPPING YOUR RETURN
Pack the items being returned in a sturdy box with plenty of packing materials (not newspaper) to protect the product from damage during shipping. Enclose a copy of your Return Authorization to expedite the returns process.
Returns received without a Return Authorization will take longer to process.
Please use the address label provided with your Return Authorization. If you are unable to print your Return Authorization, please include your Full Name, Address, Email Address, Phone Number, and Return Authorization Number inside your package.
We suggest that you ship your package by UPS or FedEx. Small packages may be returned through the U.S.Mail (USPS). Consider insuring the package for its full value as you are responsible should the item be damaged or lost during the return shipment.
Send returns to:My Father's World
Attn: Returns Department (RA #...)
PO Box 2140
1370 S. Bishop
Rolla, MO 65401
For a fee, UPS and FedEx will pick up shipments from your home.UPS: Call 1-800-742-5877 or schedule online
($5-7 per pickup)
FedEx: Call 1-800-463-3339 or schedule online
($3-5 per package)