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Web Content Viewer (JSR 286) sets OG and META

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Return Policy

Before submitting a return, please call our office at (573) 202-2000. We would like the opportunity to discuss your concerns and/or guide you in preparing your shipment.

Complete packages and items purchased individually will receive a full refund if they are received within 90 days from date of purchase in new, undamaged, and resalable condition. Shipping costs are not refundable.

If you return individual items from a package, a refund will be given for the complete package price and all items you keep will be billed at the individual prices. Please note: If you return books of lesser value than the package discount, there will be no refund.

You may refuse delivery of your shipment after ordering from MFW. If you use this option we reserve the right to deduct the additional shipping charges from your return.

Refunds will be processed within 14 business days of receipt of your return. Banks can take up to an additional 14 business days to process the credit to your account.

We cannot refund World Book Student Online. Electronic media (CDs, DVDs, CD-ROMs, and computer software) that are not in the original unopened factory packaging cannot be refunded. The only exception to this policy is Rosetta Stone programs (see sidebar).

Shipping your return

Package items being returned in a sturdy box with plenty of packing materials (not newspaper) to protect the product from damage during shipping. Enclose a copy of your original invoice. If your invoice is lost, please include full name and address from the original order.

UPS and FedEx

We suggest that you ship your package by UPS or FedEx. Packages sent by these carriers are automatically insured for up to $100. If the retail value of the return is greater than this, we advise that you insure the package for its full value as you are responsible should the item be damaged or lost during the return shipment.

Please send returns to:

My Father's World
Attn: Returns Department
(Your Name Here)
1370 S. Bishop
Rolla, MO 65401

For a fee, UPS and FedEx will pick up shipments from your home.

US Postal Service

Small packages may be returned through U.S. Mail (USPS). Please be aware that the United States Postal Service has a greater loss and damage rate during the shipping process. We have also discovered that the claims process for lost and damaged items is often more difficult.

My Father's World
Attn: Returns Department
(Your Name Here)
PO BOX 2140
Rolla, MO 65402
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